Delete your Abtali account

You can delete your account and all your family’s data at any time. This cannot be undone.

Delete in the app (fastest)

Open Abtali on the parent’s phone.
Go to Parent Mode. If you are in Kid Mode, tap Parents (the lock) and enter your PIN.
Open Settings.
Scroll down and tap Delete account and all data.
Tap Delete everything to confirm.

Or ask us by email

If you no longer have the app, email us from the address you sign in with (your Apple or Google email). Write “Delete my account”. We delete it within 7 days and write back when it is done.

support@abtali.com

Email a delete request

Deleting the account does not cancel a subscription. Cancel it in your App Store or Google Play subscriptions first.

What is deleted

Your sign-in (Apple or Google) in Abtali
The family, all children’s profiles and heroes
Routines, missions, stars, star history, streaks, rewards and claims
Daily and weekly scores and reports
Parent PIN code, push tokens and linked child devices

If another parent is still in your family, only your own account and phones are removed. The family and children stay for the other parent. To delete everything, each parent deletes their account (or the last parent does).

What is kept

Server logs with technical IDs only, deleted automatically after 30 days.
Purchase records kept by Apple or Google under their own rules.